Refund policy
All Sales Are Final
At Screaming Saints, every product is made for true horror fans through limited-run drops and preorders that are made once and never restocked. Because of that, all sales are final, unless your order arrives damaged or we send the wrong size.
We do not accept returns, exchanges, or cancellations once an order has been placed. Please check your size against the size chart on the product page and review your cart carefully before completing checkout.
Damaged or Defective Items
We stand by the quality of our products. If you receive an item that is damaged or defective, contact us within 7 days of delivery at thescreamingsaints@gmail.com with:
- Your order number
- Photos of the product and packaging
If approved, we will arrange a replacement or issue store credit at our discretion.
Wrong Size Sent
If the size you receive is not the size on your order confirmation, that is our mistake and we will fix it. Contact us within 7 days of delivery at thescreamingsaints@gmail.com with your order number and a photo of the size tag. We will send the correct size, or issue store credit if that size is no longer available.
This covers our errors only. If the size you ordered does not fit, the sale is still final, so please use the size chart before you order.
Shipping Issues
We are not responsible for lost, stolen, or delayed packages once they are in the hands of the carrier. If your order is marked “delivered” but you did not receive it, please contact your local carrier first. We are happy to assist where possible, but ultimate responsibility rests with the shipping provider.
Need Help?
Email us at thescreamingsaints@gmail.com. We reply within two business days.
Summary: Limited drops, final sales, no returns. If it arrives damaged or defective, or we send the wrong size, we replace it or issue store credit.